Like many professional agencies like engineers, doctors and lawyers, escrow firms are regulated in a variety of ways. This is a good way to keep the general public from being scammed, cheated or taken advantage of by an unscrupulous Realtor, bank, selling or buying party.
In the great state of California, every escrow company falls into one of two types: "Licensed" or "Controlled." The California Department of Business Oversight provides the imprimatur of a license to independent businesses like Sterling West Escrow, which allows the enforcement of stringent requirements enacted by the lawmakers to protect people in one of the largest financial transactions they'll ever make.